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Vacancy Details

tl Senior Systems Administrator - Digital Learning Department tr
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Location: United Kingdom
Position: IT
Salary: £44,363 - £52,247 per year based on experience 
Date Posted: 12 April 2019
Vacancy Type: Permanent
Job Description:
We are currently recruiting for a Senior Systems Administrator to work within one of our prestigious institutes based near Russell Square. This is a permanent position, starting ASAP. 
 
 
Responsible for the day to day systems administration of all applications provided by the Digital Learning group 

Provide system administration activities for the Digital Services team (both customer and internal systems). Liaising with customers and colleagues where necessary.

Record details of activities and time spent working on these activities in the service management toolset as required.

Part of key team responsible for incident management, resolution and root cause analysis across the digital learning team.

Agree a work schedule with the team manager and report progress against that schedule on a regular basis

Monitor service delivery against incident and system administration tasks, identifying service level exceptions and proposing appropriate mitigating actions.

Propose, design, develop, test and deploy tools, processes and standards that increase the efficiency or effectiveness of the Digital Services.

Provide appropriate documentation in line with University standards

Maintain an awareness of System Administration trends and pro-actively identify how evolving technology and practices can be utilised to improve the Digital Services.

To actively follow and promote the University of London policies, including the University's Dignity at Work and Equal Opportunities Policy and actively promote these wherever possible.

To maintain an awareness and observation of fire and health and safety regulations

Any other duties consistent with both the grade and scope of the post

Any other duties reasonably required of the postholder by the reporting manager.
 
Additional demands ofthe role
 
There is a need for the ability to work around company business hours which may require either occasional or scheduled work outside normal officehours
 
Person Specification
Experience and Personal Qualities 
 
Essential:

System Administration experience

Has experienced in providing service support

Professional, enthusiastic and flexible in their approach to work.

Good communicator and logical thinker.

Works well as part of a team

Technical knowledge and Skills 

Essential:

Good knowledge of Web technologies

Good knowledge of the LAMP environment

Technically aware

Good verbal and written communication

Ability to engage proactively with potential customers

Education and Professional Qualifications 

Essential:

Qualification to degree level in Computer Science or related subject or with equivalent vocational experience

Working hours - Full time - 5 days a week 
Pay rate - £44,363 - £52,247 per year based on experience 
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